Let's get better with people.
Work asks a lot of us.
Give feedback people can actually hear. Have difficult conversations without damaging relationships. Set boundaries and hold people accountable. Stay composed when emotions run high. Know what to do when conversations go completely off-script.
But very few of us were ever actually taught how to do any of that.
That's the gap my work is designed to close.
I teach practical, human skills that help you understand what's really happening, communicate in a way that moves things forward, and navigate the messy reality of working with other people.
Not by becoming harder, louder or someone you're not. By becoming more skilled with people.
Hi, I'm Claire. I'm fascinated by people.
Why we behave the way we do. Why one person can completely knock our confidence while another brings out the best in us. And why even incredibly capable people can find themselves completely thrown by another human being.
My fascination with all of this isn't purely professional. A lot of it started because I needed to understand myself.
Earlier in my career, I worked with someone I found incredibly intimidating. Around them, the confident, capable version of me seemed to disappear. I'd freeze, overthink everything I'd said and spend far too much time worrying about what they thought of me.
And it wasn't the only pattern I started to notice. I took too much responsibility for other people's emotions. I avoided saying things because I wanted to be liked. Then sometimes I'd hold things in for so long that I'd swing the other way and become reactive.
Learning how to understand people, and myself, changed everything.
It changed how I communicated, the relationships I built and the way I handled difficult situations. And eventually, it became the work I now share with people all over the world.
Because I don't believe getting better with people means becoming harder, louder or less sensitive.
I think it means understanding yourself, understanding other people, and learning how to work skilfully with both.
For Organisations
When people problems start becoming business problems.
I work with organisations facing challenges around leadership, accountability, conflict, collaboration and team dynamics.
Every situation is different, so my work starts with understanding what's really happening, identifying the patterns getting in the way and working out what needs to shift.
Speaking
Interested in having me speak at your event or organisation?
Please email info@missclairebenjamin.com
