People Mastery Academy Is Accredited By The Institute Of Leadership.
On enrolment, in addition to People Mastery Academy, you'll also receive a year-long membership to the Institute. On completion of People Mastery Academy, the institute will issue you with a certificate. It’s a powerful way to gain external recognition for your communication and leadership skills.
Get the FREE Workplace Funding Toolkit When You Join the Waitlist
Inside the toolkit you'll find:
- A ready-to-use email template
- Key talking points & scripts
- A step-by-step guide to help you make a confident case for support
Exclusively available to waitlist subscribers.
GET YOUR FREE TOOLKIT + JOIN THE WAITLIST
People Mastery Academy is for you if…

You find it hard to give feedback or set boundaries without causing defensiveness or diluting your message.

You want to manage up effectively with senior leaders, in a way that maintains good relationships.

You want to challenge poor behaviour but worry you won’t do it in the right way.

You walk away from conversations ruminating and thinking, “I should’ve handled that differently.”

You freeze, struggle to articulate yourself, or become defensive when conversations get tense.

You feel drained by certain interactions but don’t know how to shift them.
Real Stories, Real Results
Hear how leaders transformed their communication with People Mastery AcademyÂ
GET YOUR FREE TOOLKIT + JOIN THE WAITLIST
 “I can't overemphasise how much more confident I feel approaching difficult conversations.  My business partner proactively commented on my increase in confidence since I did the course, which is very motivating as I take on more leadership responsibilities”
Lottie Williams, Director of Operations
Inside People Mastery Academy you'll get..
✔️ 7 Highly Practical “How-To” ModulesÂ
✔️ Live Q&A & Group Coaching
✔️ Downloadable Frameworks, Worksheets & Ready To Use Scripts
✔️ Interactive Support In Each Module
✔️ Real-World Role-Play Videos
✔️ Membership To a Private LinkedIn Community Group
Common Challenges People Bring Into People Mastery
People join this programme for a reason. Often, it's because they’re struggling with:

Voicing concerns or setting boundaries with a manager or senior leaderÂ

Feeling stuck in a loop of giving feedback that doesn’t seem to land or stickÂ

Balancing empathy with accountability, especially in sensitive situationsÂ

Feeling unsure how to delegate and check in without micromanagingÂ

Wanting to lead with more authority but not knowing where to startÂ

Managing team members across time zones with limited face-to-face contactÂ

“There is absolutely nothing out there like this, it is real-world examples that you can apply on a daily basis because Claire sets you up with the tools and techniques and the scenarios. It’s not text book”
Rebekah Giles, Director- Business Partner, Data Management

What I Wish I’d Had Access to 20 Years Ago
My biggest stress at work was rarely the work itself, it was usually the people I was working with! I often walked away from conversations wishing I’d handled things differently.
Sleepless nights. Second-guessing. Rumination. The anxiety of not getting what I wanted from people but not knowing what to do differently.Â
I knew something had to change.
So, I studied what makes people listen. I did a Master’s in Leadership, devoured every book and podcast I could, and, most importantly, I tested it all in real, messy, awkward conversations.
That’s how I figured out what actually works, and now I teach those tools to professionals around the world.
If you've ever watched my role-play videos on social media and thought “How do I actually do this myself, in the moment?” That’s what People Mastery Academy is here to answer.
It’s not just a course. It’s a practical path to becoming a calm, credible communicator and respected leader, one conversation at a time.
-Â Claire

"I've changed the way that I approach people, and I've noticed a much better outcome as a result of the course. Â I'm not shying away from difficult conversations like I had been. Â I'm not ruminating over them either"
Michele Schreer, Director of Independent Living

“The People Mastery Academy Course is the best programme on working effectively and collaborating with others that I have attended in my 28 year career.  What truly sets People Mastery Academy apart is Claire’s expertise. She addresses even the most challenging scenarios with remarkable ease and precision”
Meenakshi Hardikar, Senior Programme Manager


Money-back guarantee
If this course doesn't address your learning and growth needs within 14 days of access to Module 1, you'll be refunded in full

Lifetime access
Gain lifetime access to all course materials, including tutorials, real-life examples, frameworks and conversation scripts (for the lifetime of the programme)
Client Success Stories
Here’s how real professionals have used People Mastery Academy to master tough conversations and lead with confidence
Here’s How the Programme Transforms the Way You Communicate
Inside People Mastery Academy, you'll work through 6 transformational modules designed to help you build real-world communication mastery
Module 1: Lay the Foundation for Respect & Influence
Understand the psychology behind human behaviour
Build stronger, more trusting relationships
Start communicating in a highly influential way
Module 2: Adapt to Any Communication Type
Master assertive communication without being aggressive
Quickly read and respond to different communication styles
Know exactly how to adjust your message to connect with others
Module 3: Navigate Conflict Without Losing Your Cool
Stay calm when things get tense
Handle emotionally charged moments without spiralling
Repair relationships and regain trust after conflict
Module 4: Give Feedback That Gets Heard
Deliver feedback without defensiveness or fear of backlash
Use a 3-step framework to stay respectful but firm
Stop going around in circles and start getting results
Module 5: Handle Defensiveness with Confidence
Spot the signs of defensiveness (in yourself and others)
Know when to pause and when to assert yourself
Keep conversations on track, even when emotions rise
Module 6: Set Boundaries Without Damaging Relationships
Say “no” with confidence and empathy
Navigate tricky personalities and hold your ground
Create space for your best work by setting healthy limits

 “The big difference in this course to anything else I have taken in my 25- year plus career is the how, Claire goes into the how very deeply with very relatable examples”
Erica Unterreiner, Department Leader
How it works

Enrol in People Mastery Academy
Get lifetime access to all the content.
You'll receive one module per fortnight for 12 weeks, giving you time to absorb and practice each lesson. After 12 weeks, you'll have unlimited access to revisit the material whenever you need.

Access LIVE Q&AÂ for 12 weeks
Join 10 live Q&A and group coaching sessions hosted by Claire.
Submit your questions anonymously and receive direct support during these interactive sessions. You'll also learn from others' experiences and be amongst like-minded people.

Achieve your professional goals
Apply what you've learned to real-world situations and start communicating with confidence.
As you put these skills into practice, you'll see improvements in your interactions and relationships, empowering you to achieve your professional goals.
You might be wondering
What is People Mastery Academy?
Can I enrol and pay for the course if I’m based outside the UK?
Can you provide an invoice?
Is this course just for people in management positions?
Why are you qualified to help me?
How is the course structured?
How much time will it take?
How will I get access to the course?
How long will the course take?
How do the live Q&A sessions work? Are they recorded?
Do I get lifetime access to the course materials?
What if I don't like the course?
How can People Mastery Academy help me in my career?
Can I access the course on any device?
Get the Workplace Funding Toolkit When You Join the Waitlist
This practical bonus includes everything you need to confidently ask your employer to fund your place in People Mastery Academy, including proven email templates, talking points, and a step-by-step guide to help you make a clear, professional case for support.
Exclusively available to waitlist subscribers.

Join The WaitlistÂ
plus updates on when the next enrolment begins
MISS CLAIRE BENJAMIN
Radically practical communication training for anyone who works with people.
LET'S HAVE A CONVERSATION!